IVAN C. HERNANDEZ LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
- Contact information you provide through our contact form, such as your name, email address, and phone number.
- Communication preferences, including your consent to receive text messages.
- Inquiry details, such as the type of real estate service you are interested in and any message you send us.
- Technical information automatically collected when you visit our website, such as your IP address, browser type, and pages viewed.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide real estate services.
- Send you property updates, appointment reminders, and transaction-related communications (where you have provided your phone number and, where applicable, consent).
- Send marketing communications where you have specifically opted in.
- Improve our website and the quality of our services.
- Comply with legal and regulatory obligations.
3. SMS / Text Messaging
If you provide your phone number and opt in through our contact form, during an in-person consultation, or by texting a start keyword, you may receive text messages from us. We offer two separate, optional consent options: one for non-marketing messages (such as property updates, appointment reminders, and transaction-related communications) and one for marketing messages.
Message and data rates may apply, and message frequency may vary. You can opt out at any time by replying STOP, and you can request help by replying HELP. For full details on our text messaging program, please review our Terms & Conditions.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the website.
6. Your Rights and Choices
Depending on your location, you may have the right to access, correct, or request deletion of your personal information, and to opt out of certain communications. To exercise any of these rights, please contact us using the information below. You may opt out of text messages at any time by replying STOP, and opt out of email marketing by using the unsubscribe link in our emails.
7. Children's Privacy
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
IVAN C. HERNANDEZ LLC
1126 S FEDERAL HWY, ST 975, FORT LAUDERDALE, FL 33316
Phone: (954) 282-9772
Email: southfloridaivan@gmail.com